Phishing scams come in many forms.
Fraudsters can call you and pretend to be an employee of Xnvia. But:
We will NEVER call you.
When we contact you, it will always be via our secure chat function or Ticket Support.
We will NEVER ask you to make a payment.
With Xnvia, you decide what happens to your money. We never ask you to transfer money.
If you receive a phone call, text message or email from someone pretending to be Xnvia, please report it here.
It is important to be very careful and practice good habits to avoid falling victim to scams.
Tips:
1. Bookmark https://www.xnvia.com/usr/ for a safe login.
2. Check the address of the website you’re visiting to ensure it is the actual site. Ask yourself if the name of the business is spelled correctly.
3. Look for the closed lock icon 🔒 in the address bar.