I am not receiving any emails from Xnvia, what can I do?

Not receiving emails from Xnvia? Here’s what you can do:

  • Verify your email address

Make sure the email address in your user profile is entered correctly.

 

  • Check your spam or junk folder

Our emails may have been filtered there by mistake.

 

  • Try a different email provider

Some email services may block messages from certain domains. Updating your email address might resolve the issue.

 

  • Still having trouble?

If you're unable to receive emails and can't access your account, contact us at support@xnvia.com