I am not receiving any emails from Xnvia, what can I do?

If you are not receiving emails from Xnvia, including account activation, verification or password reset emails, follow these steps:

• Check your email address. Make sure the email address associated with your Xnvia account is correct.
• Check your spam or junk folder. Some emails may be filtered automatically.
• Check your email settings. Make sure Xnvia emails are not blocked or redirected by your email filters.
• Check your mailbox storage. Ensure your inbox has enough space to receive new messages.
• Try again. Allow a few minutes for delivery before requesting another email.

If the issue continues, contact support@xnvia.com for assistance.

Security Reminder: Never share your password, PIN or verification codes with anyone, including Xnvia Support.