We offer support in English and Spanish. Ofrecemos soporte en inglés y español.

Understanding Exchange Rates and Fees

Exchange rates and transaction fees determine the applicable financial terms of supported transactions processed through your Xnvia Branch.

These terms may vary depending on the selected service, supported assets, available liquidity and your Corporate account configuration.

Exchange Rates

An exchange rate determines the conversion value between two currencies or assets.

For example, when a customer purchases crypto using cash, the applicable exchange rate determines the amount of crypto associated with the transaction.

Transaction Fees

Transaction fees are charges associated with processing supported financial services.

Applicable fees may depend on the selected transaction type and relevant pricing arrangements.

Before processing a transaction

  • Confirm the selected service and transaction amount.
  • Review the applicable exchange rate.
  • Review any applicable transaction fees.
  • Confirm the transaction details before proceeding.

Important

Exchange rates may fluctuate. Always use the applicable transaction information provided through the platform.

Never promise a customer an exchange rate or transaction fee that has not been confirmed for the relevant transaction.