How do I contact the support team?

You can contact our support team by sending an email to support@xnvia.com. In order to receive help quickly and efficiently, we kindly request you to:

  • Send the request with the email address that is connected to your Xnvia account;
  • Provide as many details as possible on your question and its circumstances;
  • If applicable, add a screenrecording, screenshots, the transaction information or the page you have a question about.